NEWSLETTER
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We take each visitor’s privacy and the protection of his or her personal data seriously. This privacy policy (the Privacy Policy) explains what data we collect on our website at www.silueti.shop (the Website), why we collect and what we do with the data we collect.
The data controller of the personal data collected via the website is MB SILUETI, company code: 306394409, Vilniaus St. 14A, Kaniūkai, county of Alytus (the Service Provider or Data Controller).
We have developed this privacy statement because we want you to feel confident about the privacy and security of your personal details when you visit or use the www.silueti.shop website. We respect your right to privacy. We treat as confidential all of the personal information you give to us.
The terms used throughout this Privacy Policy correspond to the definitions provided in the General Data Protection Regulation.
Main data processing purposes (a detailed description of the processing purposes and the respective grounds for processing are provided in the Extended Privacy Policy below):
- ensuring the smooth operation of the website;
- collection and processing of statistical data, website traffic monitoring and analysis;
- customer registration;
- formation and performance of a contract;
- improving the Service Provider’s customer service quality and monitoring performance;
- direct marketing;
- necessary communications and dealing with inquiries.
Your rights: Each data subject whose data are processed in connection with business activities of the company, depending on the situation, has the following rights: to know (be informed) about the processing of data concerning him or her; to access his or her data and be informed about the methods of their processing; to obtain rectification of personal data or, taking into account the purposes of the processing, to have incomplete personal data completed; to obtain the erasure or suspension of data processing activities in respect of data concerning him or her (except storage); to obtain from the data controller the restriction of the processing if there is a legitimate ground; to obtain the transmission of data provided to us; to object to the processing of personal data concerning him or her at any time, where such processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, or where the personal data are processed for marketing purposes which includes profiling; to withdraw his or her consent to the processing of personal data where the processing is based on his or her consent; to lodge a complaint with the State Date Protection Inspectorate. You can exercise your rights by sending us an e-mail to info@silueti.eu
Why do we process your personal data? Purposes and legal grounds for the processing of data, and data retention periods
When you visit the Website, contact us by e-mail or telephone, we collect your contact details, information that we need to conclude a distance contract with you, information you provide in your claim, and data you reveal during a telephone conversation. If you make an inquiry to us, be sure to include only information that is necessary to deal with your inquiry.
Purposes of data processing:
How do we collect information about you?
We may collect personal data about you, i.e. any information identifying you, in various ways:
Processing of children’s personal data
Services provided through the Website are not designated for individuals under the age of 14. If we have reason to believe that we may be processing personal data of children younger than the age stated in this Section, we will remove data concerning them from our databases.
Data recipients
We may disclose information about you to our intermediaries, suppliers or subcontractors if such disclosure is necessary to discharge our obligations, e.g. financial transactions related to the purchase of products on the Website may be processed by our payment service providers, we may transfer your personal data to other providers of specific services, such as website hosting providers, courier services, server hosting and server maintenance providers, e-mail service providers, etc. For a complete list of data recipients, please contact us directly.
Furthermore, we may disclose information about you:
To what countries do we transfer your personal data?
Sometimes we may have to transfer your personal data to other countries that may offer lower levels of data protection. In such cases we do all that is within our control to ensure the security of the personal data we transfer.
If the transfer of data is necessary to provide our services, perform contracts or comply with the legislative requirements, data may be transferred to countries outside the European Economic Area.
Where your personal data is transferred to countries outside the European Economic Area, we ensure that any of the following safeguards is implemented:
Security of your personal data
Your personal data will be processed in compliance with the General Data Protection Regulation, the Republic of Lithuania Law on Legal Protection of Personal Data and other legislation. When processing your personal data, we implement organisational and technical measures appropriate to ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure or any other unlawful processing.
No doubt, transmission of data over the internet is basically not secure, and we cannot guarantee completely secure data transmission over the internet.
Cookies
We strive to provide you with content and features tailored to your specific needs while you browse our website. To achieve this, we use cookies. A cookie is a piece of information which a web server sends to a web browser and which the web browser stores. This information is sent to the web server each time the browser requests for the web page. Cookies enable the web server to identify and monitor the web browser, help the Data Controller to identify you as a prior visitor of the specific website, store your browsing history and use this information to adapt the content. Cookies also help to ensure the smooth operation of websites, track the duration and frequency of visits on websites and collect statistical information about website traffic. By analysing such data, we can improve our website experience and make our websites more user-friendly.
Our website uses strictly necessary cookies to ensure suitable functioning of the website. They are used because we have a legitimate interest to ensure the operation of the website, and you will not be able to manage these cookies. We also use statistics, analytics, and advertising cookies intended to better understand consumers, their shopping preferences, and provide customized content (optional cookies). We will use optional cookies only with your consent, so before you start browsing, the website will display a pop-up window from which you will be able to manage optional cookies. You have the right to object to optional cookies being stored on your browser, and you can block optional cookies if you want to browse anonymously. If you agree to the use of optional cookies, you will be able to adjust them on our website at any time.
There are two ways to manage cookies: 1) to check your preferences in the pop-up window; 2) to configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Each browser is different, so check the ‘Help’ menu of your browser to learn how to change your cookie settings. The operating system of your device may contain additional controls for cookies. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to decline cookies. For more information on how to manage cookies go to: http://www.allaboutcookies.org/manage-cookies/.
Please note, however, that some services may not function properly without cookies, and if you disable them, the services or any part of services may no longer be available to you.
In addition to cookies used by the Data Controller, certain third parties may be allowed to enable and access cookies in your computer or any other device from our website. In that case the use of cookies is governed by third party privacy policies.
Google Analytics: http://www.google.com/policies/technologies/cookies/
Facebook: https://www.facebook.com/policies/cookies/
Please note that our social networking accounts are governed by the cookies policy of the respective social media network.
Rights that you have
As a data subject, depending on the situation, you have the following rights:
We offer you easy ways to exercise these rights. You can do so by writing to us to info@silueti.eu, or by clicking on certain links included below the content we provide.
You may not be able to exercise these rights when in the cases provided by law it is necessary to ensure prevention, investigation and detection of crimes, violations of official or professional ethical standards, as well as the protection of the rights and freedoms of the data subject or other persons.
Third-party websites
Our website may contain links to other websites. We are not responsible for the privacy policies or practices of third-party websites and encourage you to check how data are processed by other websites.
Responsibility
You are responsible for maintaining the confidentiality of your password and user data and for all activity (data transmission, placed orders, etc.) on our website using your login information. You may not disclose your password to third parties. If our website services are used by a third party who has logged in using your login information, we will assume that it is you. If you lose your login information, you must immediately notify us by sending us a letter, by telephone, fax or e-mail. You must change your password every 6 months.
You are responsible to ensure that the data you provide to us are accurate, correct and complete. You must immediately notify us of a change in any data you have provided to us by changing the respective data in the registration form or, if the data are not indicated in the registration form, by sending us an e-mail. In no event will we assume liability for damages incurred by you due to incorrect or incomplete data provided by you or your failure to inform us of changes in such data.
Changes to the Privacy Policy
We may update or amend this Privacy Policy at any time. Such updated or amended Privacy Policy will take effect at the time we post it on our website. If we make any material changes to the Privacy Policy, we will inform you by posting a relevant notice on the website. Nevertheless, you should check the website from time to time and make sure that the current version of the Privacy Policy is acceptable to you.
Last reviewed 29th of May 2024.
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www.silueti.shop rules for buying and selling goods
1. General provisions
2. Conclusion of the purchase-sale contract
4. Seller's rights and obligations
5. Payment of product prices and orders
7. Delivery of goods
Shipment delivery in Lithuania
DPD postal machines
DPD courier services
Parcel delivery in Latvia and Estonia
DPD postal machines
DPD courier services
8. Return of goods
9. Exchange of information
The Seller provides information to the Buyer and, if necessary, otherwise communicates with him using the e-mail provided in the Buyer's registration form. e-mail address, and the Buyer can use all communication channels specified in the "CONTACTS" section of the website of the online store www.silueti.shop (link: https://silueti.shop/kontaktai/ ).
10. Liability
This policy applies to all personal data that you provide to us or that we collect and process when you use your account at www.silueti.shop and when ordering goods in our online store.
MB SILUETI respects your privacy and protects your personal data, which you provide to us and which we collect, as specified in this privacy policy. This privacy policy explains why we collect your personal data and how we use it.
Data controller: MB SILUETI, legal entity code: 306394409, Vilniaus st. 14A, Kaniūki village, Alovė sen., Alytus district. weekly, e-mail e-mail info@silueti.eu .
Main purposes of data processing (detailed purposes and relevant bases of data processing are specified in the detailed section of the personal data processing policy below):
- ensuring the smooth operation of the website;
- collection and processing of statistical data, determination and analysis of website visitor flows;
- customer registration;
- conclusion and execution of the contract;
- improvement and control of the service provider's customer service quality;
- direct marketing;
- necessary communication and inquiry administration.
Your rights: Every data subject whose data is processed in the company's activities, depending on the circumstances, has the following rights: to know (be informed) about the processing of his data; to familiarize yourself with your data and how it is handled; to require correction or, taking into account the purposes of personal data processing, to supplement incomplete personal data; destroy your data or stop your data processing operations (except for storage); to demand that the controller of personal data restricts the processing of personal data for one of the legitimate reasons; require the transfer of data provided to us; object at any time to the processing of your personal data, when such processing is carried out for our legitimate interests or those of a third party, and when personal data is processed for direct marketing purposes, including profiling; withdraw your consent to process personal data, if the data is processed on the basis of consent; file a complaint with the State Data Protection Inspectorate. You can exercise your rights by writing to us by e-mail. at the email address info@silueti.eu
Why do we process your personal data? Purposes of data processing, legal bases and retention periods
When you visit the website, contact us by e-mail. by mail or phone, we collect contact information about you, information necessary to conclude a distance contract. When contacting us, please limit yourself to the information that is necessary to fulfill your request.
Purposes of data processing:
How do we collect information about you?
Your personal data, i.e. any information about you that allows us to identify you, is obtained in various ways:
Processing of children's personal data
The services provided on the website are intended only for persons over 14 years of age. If we have reasonable doubts that we are processing the data of persons who are younger than the age specified in this section, we will remove the data of these persons from our databases.
Recipients of data
We may disclose information about you to our intermediaries, suppliers or subcontractors if this is necessary to fulfill our obligations, e.g. financial transactions related to the purchase of goods on the website may be processed by our payment service providers, we may transfer your personal data to other service providers to provide specific services , for example, for website hosting service providers, courier services, servers and their maintenance service providers, e-mail postal service providers, etc. The service providers are established in Lithuania or another EEA country. Please contact us directly for a complete list of recipients.
In addition, we may disclose information about you:
To which countries are your personal data transferred?
Sometimes we may need to transfer your personal data to other countries where a lower level of data protection policy may apply. In such cases, we would do everything in our power to ensure the security of the personal data transmitted.
If it is necessary for the provision of services, the performance of contracts or the fulfillment of legal requirements, data may be transferred to countries outside the European Economic Area.
When we send your personal data to countries outside the European Economic Area, we ensure that one of the following security measures is in place:
Security of your personal data
Your personal data will be processed in accordance with the requirements of the General Data Protection Regulation, the Law on Legal Protection of Personal Data of the Republic of Lithuania and other legal acts. When processing your personal data, we implement organizational and technical measures that ensure the protection of personal data against accidental or illegal destruction, alteration, disclosure, as well as against any other illegal processing.
Please note that data transmission over the Internet is inherently insecure, and we cannot guarantee completely secure data transmission when using our website.
Cookies
When you visit our website, we want to provide content and features that are tailored to your needs. Cookies are required for this. A cookie is information that a web server sends to a web browser and that is stored in the browser. This information is sent to the web server every time the browser requests to open a page from the server. This allows the web server to identify and track your web browser, helps the Data Controller to recognize you as a previous visitor to a certain website, save the history of your visit to the website and adapt the content accordingly. Also, cookies help ensure the smooth operation of websites, allow you to monitor the duration and frequency of visiting websites and collect statistical information about the number of website visitors. By analyzing this data, we can improve our websites and make them more convenient for you to use.
Our website uses necessary cookies that ensure the proper functioning of the website. They are used because we have a legitimate interest in ensuring the website works, so you cannot control them yourself. We also use statistical and advertising cookies, which are designed to better understand our users, their shopping skills and to serve customized content (non-necessary cookies). We will only use non-necessary cookies with your consent, so before you start browsing, you will be presented with a pop-up window with the option to manage non-necessary cookies. You have the right to refuse the recording of non-essential cookies, to browse anonymously, block non-essential cookies. By agreeing to the use of non-necessary cookies, you will be able to adjust them on our website in the future.
Cookies can be managed in two ways: 1) select the appropriate options in the pop-up window. 2) configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is being sent. Every browser is different, so if you don't know how to change your cookie settings, check its help menu. Your device's operating system may have additional cookie controls. If you do not want information to be collected with the help of cookies, use the simple procedure available in many browsers that allows you to refuse the use of cookies. To learn more about how to manage cookies, visit: http://www.allaboutcookies.org/manage-cookies/ .
However, keep in mind that some services may be designed to work only with cookies, and if you disable them, you will no longer be able to use them or certain parts of them.
Necessary cookies | |||
The name of the cookie | Validity | Data transfer | Purpose |
cart_id | on the 30th | silueti.shop | Designed to support shopping cart functionality. |
user_token | 180 days | silueti.shop | Designed to support the client's browsing session. |
www_Silueti_shop | During the session | silueti.shop | Designed to support the client's browsing session. |
functional_cookies, marketing_cookies, statistical_cookies | 1 year | silueti.shop | To save the cookie configuration selected by the customer. |
customer | 1 year | silueti.shop | Designed to support registered customer browsing. |
startcookie134 | Dynamically | silueti.shop | Designed to support popup functionality. |
geo_city | 400 days | silueti.shop | To save the configuration of the site version chosen by the customer. |
snalytics_u | 1 year | silueti.shop | Designed to support product search functionality. |
Statistical cookies | |||
The name of the cookie | Validity | Data transfer | Purpose |
_ga | 2 years | Registers a unique ID that is used to generate statistical data about how the visitor uses the website. | |
_ga_# | 2 years | Uses Google Analytics to collect data about the number of times a user visits the website, as well as the dates of the first and last visit. | |
_guid | 1 d. | Registers a unique ID that is used to generate statistical data about how the visitor uses the website. | |
_hjDonePolls | 1 year | Hotjar | Intended to not redisplay survey forms. |
_hjMinimizedPolls | 1 year | Hotjar | Intended to not redisplay survey forms. |
_hjSessionUser | 1 year | Hotjar | Collects statistics about a visitor's visits to the site, such as the number of visits, the average time spent on the site, and what pages were read. |
experiment_variation | on the 30th | Uses Google Analytics to collect data about which website configuration the customer has viewed. | |
_GAcookieID | 300 days | Uses Google Analytics to collect data about your browsing history. | |
Marketing cookies | |||
The name of the cookie | Validity | Data transfer | Purpose |
_fbp | 3 months | Meta Platforms, Inc. | Used by Facebook to deliver a variety of advertising products, such as real-time bidding by third-party advertisers. |
_gcl_au | 3 months | Uses Google AdSense to experiment with the effectiveness of advertising on websites that use their services. | |
Fr | 3 months | .Meta Platforms, Inc. | Used by Facebook to deliver a variety of advertising products, such as real-time bidding by third-party advertisers. |
Criteo OneTag |
13 months | Criteo SA |
Criteo allows us to display advertisements for our products on our website and on other websites that are relevant to your interests (for example, ads and featured product recommendations). We also allow selected advertising partners to serve you advertisements. The ads shown to you will depend on what you have previously viewed on our website and/or other websites on the Internet. Click here to read the data controller's privacy policy: |
In addition to the cookies used by the data controller, our websites may allow certain third parties to set and access cookies on your computer or other device. In this case, third party privacy policies apply to the use of cookies.
Google Analytics: http://www.google.com/policies/technologies/cookies/
Facebook: https://www.facebook.com/policies/cookies/
Please note that our social network accounts are subject to the respective social network's cookie policy.
What are your rights?
You, as a subject of personal data, depending on the circumstances, have the following rights:
We make it possible for you to exercise these rights in a convenient way. You can do this by writing to us at info@silueti.eu, or by using certain links at the bottom of the content we provide.
We may not provide you with the conditions to exercise the above-mentioned rights when, in cases provided by law, it is necessary to ensure the prevention, investigation and detection of crimes, violations of official or professional ethics, as well as the protection of the rights and freedoms of the data subject or other persons.
Third party websites
Our website may contain links to other websites. We are not responsible for the privacy policy and its implementation on third-party websites. Therefore, we encourage you to always check how data is handled on other websites.
Responsibility
You are responsible for the confidentiality of your password and user data and for any actions (data transmission, orders placed, etc.) that are performed on our website after logging in using your login data. You may not disclose your password to third parties. If the services provided on our website are used by a third person who has logged in using your login data, we consider that you have logged in. If you lose your login data, you must notify us immediately by mail, phone or email. You must change your password every 6 months.
You are responsible for ensuring that the data you provide to us is accurate, correct and complete. If the data provided by you changes, you must immediately inform us about it by changing the relevant data in the registration form or, if the data is not specified in the registration form, by informing us about it by e-mail. In no case will we be responsible for any damage caused to you due to the fact that you have provided incorrect or incomplete personal data or have not informed us when they have changed.
Changes to the Privacy Policy
We may update or change this Privacy Policy at any time. Such updated or modified Privacy Policy will be effective upon its posting on our Website. If significant changes to the Privacy Policy are made, we will notify you on the Website. Nevertheless, you should regularly check the current version of the Privacy Policy and make sure that you are satisfied with it.
Privacy Policy Last Revised: April 10, 2024